Contact
Email conrad@montdo.com for help with SwimAI, accounts, Practice, subscriptions, or this website.
What to include
- A short description of the issue
- Your account email (if you have one)
- Device model and iOS version, if relevant
- Screenshots, if they help explain the problem
Subscriptions
SwimAI Pro is purchased through Apple. In the app, use Restore Purchases if you already subscribed with this Apple ID. To cancel or change a subscription, use your Apple ID subscription settings. Refunds for App Store charges are handled by Apple.
Account deletion
You can delete your SwimAI account from Account → Delete account in the app. This deletes your SwimAI account data through our deletion flow. It does not cancel an Apple subscription by itself — manage that in your Apple ID settings. More detail is in the Privacy Policy.